Terms & Compliance

1. Data Controller

The data controller responsible for your personal data is codenovae, registered at Amagerbrogade 120, 2300 København S, Danmark, Danmark. For any privacy-related inquiries, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data when you interact with our services:

• Contact Information: Name, email address, phone number
• Project Data: Project specifications, requirements documents, and communication logs
• Technical Data: IP address, browser type, operating system, and referral URLs
• Payment Data: Transaction records processed through our payment partners (Stripe)

3. Legal Basis for Processing

Under Article 6 of the EU General Data Protection Regulation (GDPR), we process your data based on: (a) Performance of a contract (Article 6(1)(b)) — when you engage our web development services; (b) Legitimate interest (Article 6(1)(f)) — for improving our service delivery and maintaining security; (c) Consent (Article 6(1)(a)) — when you subscribe to newsletters or accept non-essential cookies.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project-related data is retained for 5 years after project completion to comply with accounting and tax obligations under Danish law. Marketing consent data is retained until you withdraw consent.

5. Your Rights Under GDPR

Under EU GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): Request a copy of all personal data we hold about you
• Right to Rectification (Article 16): Request correction of inaccurate data
• Right to Erasure (Article 17): Request deletion of your personal data
• Right to Restriction (Article 18): Request restriction of processing in certain circumstances
• Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format
• Right to Object (Article 21): Object to processing based on legitimate interest
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with Chapter V of the GDPR.

7. Data Security

codenovae implements appropriate technical and organizational measures to protect your personal data, including: encryption of data in transit (TLS 1.3) and at rest; access controls and authentication mechanisms; regular security assessments and penetration testing; employee training on data protection practices.

8. Supervisory Authority

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet): Carl Jacobsens Vej 35, 2500 Valby, Denmark. Website: www.datatilsynet.dk.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website will not function without them.

Functional Cookies: These cookies remember your preferences and settings to provide a more personalized experience. They may be set by us or by third-party providers whose services we use on our pages.

3. Specific Cookies Used

• cookiesAccepted — Stores your cookie consent preference. Duration: 1 year. Type: Essential.
• session_id — Maintains your session state across page requests. Duration: Session. Type: Essential.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may impair the functionality of our website.

To manage cookies in your browser:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, Search, and Services → Cookies

5. Changes to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

1. Project Milestones

All web development projects at codenovae are structured around clearly defined milestones with associated payment schedules. Refunds are evaluated based on the completion status of project milestones at the time of cancellation request.

2. Cancellation Before Work Begins

If you cancel a project before any development work has commenced, you are entitled to a full refund of any advance payments made within 14 business days. This does not apply to non-refundable administrative fees or third-party service costs already incurred on your behalf.

3. Cancellation During Active Development

Projects cancelled after work has commenced will be invoiced proportionally based on the milestone completion percentage. All completed work and intellectual property developed up to the cancellation date will be transferred to you upon final payment. No refund is available for work already delivered and accepted.

4. Quality Disputes

If you believe the delivered work does not meet the agreed specifications outlined in the project brief, you must notify codenovae within 7 days of delivery. We will review the dispute and, if warranted, either rectify the deliverables or issue a proportional credit toward future work. Disputes not raised within 7 days of delivery are considered accepted.

5. Third-Party Costs

Non-refundable costs include: domain registrations, hosting prepayments, SSL certificates, stock media licenses, API subscription fees, and any other third-party services procured specifically for your project. These costs are itemized separately in all invoices.

6. Refund Processing

Approved refunds are processed within 14 business days using the original payment method. If the original payment method is unavailable, an alternative arrangement will be agreed upon in writing. All refunds are subject to applicable currency conversion rates at the time of processing.

1. Agreement to Terms

By engaging the services of codenovae, registered at Amagerbrogade 120, 2300 København S, Danmark, Danmark, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you (the Client) and codenovae (the Provider).

2. Scope of Services

codenovae provides web development, design, and infrastructure services as described in individual project proposals and statements of work. Each project is governed by its own scope document, which forms an integral part of this agreement. Any work outside the agreed scope will be quoted separately and requires written approval before commencement.

3. Payment Terms

Invoices are issued according to the milestone schedule defined in the project proposal. Payment is due within 14 days of invoice date. Late payments accrue interest at 1.5% per month. codenovae reserves the right to suspend work if payments are more than 21 days overdue.

4. Intellectual Property

Upon receipt of full payment for all milestones, codenovae assigns to the Client all intellectual property rights in the delivered work, including source code, design assets, and documentation. codenovae retains the right to display the work in portfolio materials unless explicitly prohibited in writing. Third-party libraries and frameworks remain subject to their original licenses.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during the project. This includes business strategies, technical specifications, source code, and client data. This obligation survives the termination of the agreement for a period of 3 years.

6. Limitation of Liability

codenovae's total liability under any agreement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. codenovae shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

7. Warranty

codenovae warrants that all delivered work will be free from material defects for a period of 90 days following final delivery. During this period, we will rectify any defects at no additional cost. This warranty does not cover issues arising from client modifications, third-party integrations, or hosting environment changes.

8. Termination

Either party may terminate this agreement with 14 days written notice. Upon termination, the Client pays for all work completed up to the termination date. All completed work and associated IP will be transferred to the Client upon receipt of final payment. codenovae may terminate immediately if the Client breaches material terms or fails to make payment within 30 days of the due date.

9. Governing Law

These Terms of Service are governed by the laws of Denmark. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Copenhagen, Denmark. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to this agreement.

10. Amendments

codenovae reserves the right to amend these Terms of Service at any time. Material changes will be communicated to active clients via email at least 30 days before taking effect. Continued engagement after the amendment date constitutes acceptance of the revised terms.